{"id":25547,"date":"2022-04-25T16:57:59","date_gmt":"2022-04-25T14:57:59","guid":{"rendered":"https:\/\/landshuter-kurzfilmfestival.de\/?page_id=25547"},"modified":"2022-04-25T17:18:57","modified_gmt":"2022-04-25T15:18:57","slug":"online-faq","status":"publish","type":"page","link":"https:\/\/landshuter-kurzfilmfestival.de\/en\/online-menue\/online-faq\/","title":{"rendered":"Online FAQ"},"content":{"rendered":"\n<div data-elementor-type=\"wp-page\" data-elementor-id=\"25547\" class=\"elementor elementor-25547\" data-elementor-post-type=\"page\">\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c46e41 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"1c46e41\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-91f4112\" data-id=\"91f4112\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-48288dd elementor-widget elementor-widget-heading\" data-id=\"48288dd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-xxl\">Online FAQ<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-a0b7e0a elementor-widget elementor-widget-spacer\" data-id=\"a0b7e0a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-spacer\">\n<div class=\"elementor-spacer-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-13e928d elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"13e928d\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b924758\" data-id=\"b924758\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-ebc4044 elementor-widget elementor-widget-heading\" data-id=\"ebc4044\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Which devices can I use to watch the movies?<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-d4d4ab2 elementor-widget elementor-widget-text-editor\" data-id=\"d4d4ab2\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe films can be rented and watched via your browser. Different browsers are supported on different devices.\n\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-7381935 elementor-widget elementor-widget-image\" data-id=\"7381935\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/landshuter-kurzfilmfestival.de\/wp-content\/uploads\/2022\/04\/faq_compatibility_de.png\" title=\"\" alt=\"\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-a292f8f elementor-widget elementor-widget-text-editor\" data-id=\"a292f8f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tFrom Windows 8.1, Mac 10.9, Android M with the following browsers (Safari, Chrome, Firefox, Edge)\n\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-66a389c elementor-widget elementor-widget-text-editor\" data-id=\"66a389c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tMovies can be watched on desktop, laptop, tablet and smartphone or streamed to a smart TV.<\/p>\n<ul>\n<li><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.pantaflix.client.ticketid&amp;gl=DE\" target=\"_blank\" rel=\"noopener\">Google PlayStore<\/a><\/li>\n<li><a href=\"https:\/\/www.amazon.de\/-\/en\/dp\/B098P2VK6N\/\" target=\"_blank\" rel=\"noopener\">Amazon App Store<\/a><\/li>\n<li><a href=\"https:\/\/apps.apple.com\/de\/app\/ticket-player\/id1590572158\" target=\"_blank\" rel=\"noopener\">Apple App Store<\/a><\/li>\n<\/ul>\n<p>After a free registration via email address, the ticket ID from the confirmation email can be entered there for viewing.\n\t\t\t\t\t\t\t\t<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-1497344 elementor-widget elementor-widget-spacer\" data-id=\"1497344\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-spacer\">\n<div class=\"elementor-spacer-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-21e0f15 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"21e0f15\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d664758\" data-id=\"d664758\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-6120780 elementor-widget elementor-widget-heading\" data-id=\"6120780\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">How does PANTAFLIX use my data?<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-4b4a71e elementor-widget elementor-widget-text-editor\" data-id=\"4b4a71e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAs safe, fair and humane as possible. Take a look at our privacy policy [https:\/\/www.pantaflix.com\/de\/datenschutz] for more details. What is most important: Your personal user data will not be given to third parties.\n\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-4de6f70 elementor-widget elementor-widget-spacer\" data-id=\"4de6f70\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-spacer\">\n<div class=\"elementor-spacer-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-911acc3 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"911acc3\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ebbfe75\" data-id=\"ebbfe75\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-39d6840 elementor-widget elementor-widget-heading\" data-id=\"39d6840\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Can I view a content in HD?<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-9d4be76 elementor-widget elementor-widget-text-editor\" data-id=\"9d4be76\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYes, but it depends on the film you want to see: If the content is provided in HD quality, it will also be available in HD for you. If the content is only available in SD, you can only watch it in this quality.\n\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-01440cc elementor-widget elementor-widget-spacer\" data-id=\"01440cc\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-spacer\">\n<div class=\"elementor-spacer-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5110802 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"5110802\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b7c7b43\" data-id=\"b7c7b43\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-453008e elementor-widget elementor-widget-heading\" data-id=\"453008e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">In which countries can I watch the films?<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-68e82e1 elementor-widget elementor-widget-text-editor\" data-id=\"68e82e1\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tTechnically worldwide. However, many films are subject to licensing rights and may only be broadcast in certain regions.\n\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-9c912ac elementor-widget elementor-widget-spacer\" data-id=\"9c912ac\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-spacer\">\n<div class=\"elementor-spacer-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-af4b07a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"af4b07a\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c898c92\" data-id=\"c898c92\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-32cf0ee elementor-widget elementor-widget-heading\" data-id=\"32cf0ee\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Which payment methods can be used to buy a ticket?<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-8fe581a elementor-widget elementor-widget-text-editor\" data-id=\"8fe581a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tPayPal and credit cards are supported.\n\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-e867c5a elementor-widget elementor-widget-spacer\" data-id=\"e867c5a\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-spacer\">\n<div class=\"elementor-spacer-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6eecdfb elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"6eecdfb\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-437bb83\" data-id=\"437bb83\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-7b0aadf elementor-widget elementor-widget-heading\" data-id=\"7b0aadf\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">Can I delete my browser cookies while the movie is streaming?<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-2f79976 elementor-widget elementor-widget-text-editor\" data-id=\"2f79976\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYes, but we don\u2019t recommend this. Even though the movie will continue to play, all the interactions with the portal will end up in an error.\n\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-b9c414d elementor-widget elementor-widget-spacer\" data-id=\"b9c414d\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-spacer\">\n<div class=\"elementor-spacer-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17f8ff7 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"17f8ff7\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a20d87f\" data-id=\"a20d87f\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-45dc949 elementor-widget elementor-widget-heading\" data-id=\"45dc949\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">How does the stream behaves, if I have a bad internet connection?<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-9cb6ba8 elementor-widget elementor-widget-text-editor\" data-id=\"9cb6ba8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tWe automatically adjust the quality of the movies to your internet connection and device performance. If you have a slow internet connection, it may happen that the movie does not play in the best possible quality.\n\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-82dfe74 elementor-widget elementor-widget-spacer\" data-id=\"82dfe74\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-spacer\">\n<div class=\"elementor-spacer-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section>\n<section class=\"elementor-section elementor-top-section elementor-element elementor-element-42cae5e elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"42cae5e\" data-element_type=\"section\">\n<div class=\"elementor-container elementor-column-gap-default\">\n<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e2212a7\" data-id=\"e2212a7\" data-element_type=\"column\">\n<div class=\"elementor-widget-wrap elementor-element-populated\">\n<div class=\"elementor-element elementor-element-a7b9868 elementor-widget elementor-widget-heading\" data-id=\"a7b9868\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n<div class=\"elementor-widget-container\">\n<h2 class=\"elementor-heading-title elementor-size-default\">How much time do I have to watch the film\/contribution?<br \/>\n<\/h2>\n<\/p><\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-f947e65 elementor-widget elementor-widget-text-editor\" data-id=\"f947e65\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tAvailability times of each individual movie are stated on the according detail page. Please be consider, that you have around 24 to 48 hours (depending on the movie) to finish watching an already started contribution.<br \/>\nLive streams can be watched during the event only and are not provided as VoD immediately.\n\t\t\t\t\t\t\t\t<\/div>\n<\/p><\/div>\n<div class=\"elementor-element elementor-element-145a519 elementor-widget elementor-widget-spacer\" data-id=\"145a519\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n<div class=\"elementor-widget-container\">\n<div class=\"elementor-spacer\">\n<div class=\"elementor-spacer-inner\"><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/section><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Online FAQ Which devices can I use to watch the movies? The films can be rented and watched via your browser. Different browsers are supported on different devices. From Windows 8.1, Mac 10.9, Android M with the following browsers (Safari, Chrome, Firefox, Edge) Movies can be watched on desktop, laptop, tablet and smartphone or streamed &#8230; <br \/><a class=\"read-more\" href=\"https:\/\/landshuter-kurzfilmfestival.de\/en\/online-menue\/online-faq\/\">Read More<\/a><\/p>\n","protected":false},"author":4,"featured_media":0,"parent":17536,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-25547","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/pages\/25547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/comments?post=25547"}],"version-history":[{"count":13,"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/pages\/25547\/revisions"}],"predecessor-version":[{"id":25566,"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/pages\/25547\/revisions\/25566"}],"up":[{"embeddable":true,"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/pages\/17536"}],"wp:attachment":[{"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/media?parent=25547"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/categories?post=25547"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/landshuter-kurzfilmfestival.de\/en\/wp-json\/wp\/v2\/tags?post=25547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}